Last updated 20 June 2022
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my shipping & delivery options?
Free Shipping
We offer free 3 – 5 working days shipping on any orders over £35. Next day shipping costs £4.95 if ordered before 12 pm on a working day.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
| Shipping Method | Shipping Fee |
| Order total over £35 | FREE |
| Order total under £35 | £2.95 |
| Next Day Delivery (order before 12 pm) | £4.95 |
All times and dates given for delivery of the products are given in good faith but are estimates only.
This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once your order has been dispatched, we will send you an email with the tracking information.
Do you deliver internationally?
We do not currently deliver internationally.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
This does not affect your statutory rights. For more information please refer to our Terms.
Questions about returns?
If you have questions about returns, please review our Return Policy.
How can you contact us about this policy?
If you have any further questions or comments, you may contact us by email: info@acaciaandpine.co.uk.
